We understand that sometimes you may not be happy with the service ADT has provided but we promise to work hard to try and resolve any issues you may have. You can register your complaint through the form below and thereafter we will make every effort to respond to all customer service inquiries within two to four days.

Alternatively, you can send an email to

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Subject (For example, 'Clothes Collection' or 'Donation')

Your Complaint

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African Development Trust,
8 Rock Street,
N4 2DN

+44 (0) 20 7354 3355